Doing market research is a good way of saving cash in any business endeavour. Many of you may have heard me bash “market research” a little and sometimes a lot. But I have done that mainly because I do my market research a lot differently than many other entrepreneurs. They say Richard Branson discusses stuff with people when he meets them. Asking them about their opinions etc. That is one way of doing market research that I usually follow as well. I don’t know if that is because I am lazy or if I am just consciously a cheapskate. But it seems to work pretty well for me.
You can start by asking you friends what they need help with. Then ask them if they would pay you for helping them with it. If the answer is yes, then ask them how much they would be willing to pay. Then it is up to you to find a way to make it a feasible businessplan (be able to deliver value and at the same time profit from doing so). If you can’t find a way to make ends meet, dump it. Ask them if there is something else they would need help with and if and how much they would pay you for delivering it to them. Then make a new research study. Doing things this way you will find something to build a little business on.
Everything is a question of viral expansion from there. You ask your friends if they would be happy to refer some of their other friends and family to you for the same service and price. If they say yes, you will expand. Make it a habit to expand as cheaply as possible. They call this bootstrapping. I love the method, because it speaks to my lazyness and cheapskate mindset:). Often bootstrapping is the only method you will be able to use when starting out, because investors usually want to see revenue and profit before they invest in you. They also want to see how smart you are with money management (I can sympathize with that).
Many people think you need to work harder doing it “bootstrapping style”. Somewhat yes, but if you make things happen quickly it will not be hard work for long. Count less than a month if you can make people refer you to more business. The faster your reach more customers the sooner you can hire people and then license the concept/trademark etc and prove it is worth something for others to be involved in. And then it is easy peasy. It is all about collecting the money and keeping the licensees (and employees) happy from there on in. From there on in, the licensees (and employees) are your direct customer. Make it a habit to do monthly market research against your licensees (and employees) and make them as happy as possible (you will all gain on it). Deliver what they want. Support them.
This method builds upon the famous idea of “if it works on a small scale it will probably work equally as well on a big scale. As long as you can scale it well”.
So let us take an example:
Your mother wants someone to take out the garbage, because she is so occupied with cleaning the house. You offer to help her and ask her if she would be willing to pay you money for helping her taking out the garbage. She says yes. You then ask her “how much would you be willing to pay me for helping you take out the garbage once every week?”. She says $10 per week.
So you think to yourself, can I hire someone to do this for less than $10 a week? For me, It would be tricky, because I have a rule that says “I need to recieve 10 times my money input”. So if I get paid $10, then I would only be willing to pay someone else $1 to do it. That creates a dilemma as you might imagine. Not when it comes to a lot of money, but $1 is close to slave salary;). But you could always hire your little brother to do this for you. Or maybe you could import a chinese guy, I don’t know.
Anyhow, it all comes down to how you compensate and how many households your employe can do every hour. If you pay someone $10 an hour then he has to be able to do at least 10 households in an hour for it be lucrative for me to have him on the force. With me? So if there are less than 10 households to be done, it would probably be better for you do it yourself or find someone who would be willing to work on a minute-by-minute based salary or whatever (that would be something:)). Project based so to speak.
My answer would be: This may be a feasible business model if you could start it up yourself, with your own brute force input (sweat equity). But in order to scale it you would have to ask your mother to refer more places where you could help take out the garbage. You could do some extra research and see if these mothers would be willing to sign a long term contract with you, say 12 month contract (a simple contract, nothing fancy) and then let you come by and take out the garbage 4 times a month. At the same time you collect the $10 every week and you write a receipt for the mothers to store and one receipt for your own records.
You then create a brand and then you find likeminded licensees who would like to do what you do in their neighboorhods and pay you a fixed fee once every year. Nothing big. But let us say $100 a year. They pay you when signing the licensing agreement and then they pay you every year at a certain date. The licensing agreement could be something simple. Something you could create yourself. Maybe something like “Mathias, the owner of the trademark XX Garbage Can will license the brand name and it’s underlying concept to Mr Mark Cuban. Mark Cuban will pay Mathias $100 at signing of this document and then $100 every 31st of December during the interval period of 2009 until 2015. At year 2015, this agreement will be void unless renewed by both parties”. Nothing fancy, but practical and functional enough.
Doing market research is something we will all have to do, but you don’t have to create this mega monster market study that costs you a fortune. Just ask your family. You will have a business right there. It might not be any fancy business or any kind of Facebook or any kind of other cool business that gets mentioned in the Fortune magazine or whatever. But it will be a business created with very little money and will be funded almost from day one. With customers money.
For all of you homeless people: this is how you survive and take yourself up from the streets. Ask people what you can help them with in exchange for money. Ask them what they want and what they will pay you if you deliver to them. Then do it. Save 30% of the money for further investments and employ others to help you expand. Take referals, always. Have people spread the word about you.
I mean, I could tell you one thing about my sister. She used to ask me to babysit here newborn little kid, her son Jonas. And she paid me a little bit of money for doing so. Nothing much at all, say $10-$20 every time I did it. If I wanted to, I could have taken on her friends cute little kids as well and baby sitted them all in one sitting and have made a pretty amount of cash. No million dollars by any means, but still cash in the hand for doing a little bit of work. I could have done what I mentioned above about taking out the garbage for moms. Expanded with the same expansion idea. Easy.
The easiest way to sell something is by letting the customers suggest what they want to buy and at what price and then deliver it to them at that price (if practicly possible). I mean, you can’t find any easier sale ever. The customer actually sells you on the idea:).
I can tell you about one other thing I saw a couple of days ago (2-3 days ago). One guy had posted about a website he wanted someone to program for him. It was a lot of programming involved and I knew my brother was a systems engineer (IT) and that he could do these things in his sleep. So I contacted this fellow and asked what he wanted help with more specifically and what he wanted to pay for having it done for him. I am still waiting for an answer, but this method is a great way of letting the customer present the case and what he think this kind of service is worth and then it is up to me, the entrepreneur, to find a way of delivering the service and make a profit.
So let us say this fellow decides he is willing to pay a project based compensation. He is willing to pay, say, $10,000 for it all. If I am to get my brother involved in this I know I would only be able to pay him $1000 in total for the whole workload (because of my $10 in return for every dollar invested). Will he take it:)? Maybe, maybe not. I have a feeling he will. It’s extra cash, on top of his already existing salary. An extra $1000 is always and extra $1000. I know my brother and understands his thought process so I am certain he will take it on if he thinks he can do it. All the rest is mine to keep, minus 30% taxes (swedish tax percentage for sales income and capital gains).
All of you: send me your own startup examples. And by any means: what would you be willing to pay me for having your company URL’s noted on this blog? Nothing? OK:). $1? Fine. $1000? Perfect. Just give me a hint of where we are at. Any given bid are considered and every startup example will absolutly be read and also considered for showcasing, but I don’t guarantee I will accept the bid you give me nor publishing any startup examples. I will take the freedom to chose which startup example to showcase.
And never forget that you are a big reason why I write this blog so please, don’t be shy about comments. Rude comments are banned however, but well thought out ideas and suggestions are showcased. We are soon coming up for Christmas Eve and New Years Eve. So, what can you do business wise right now to make money from these crazy days? What can you help others with and what will they pay you if you do? Make it a mission to ask people what they want and what they will pay you for delivering it to them. And then get busy.
See you next Saturday.